Leadership/Management/Supervisor Development
 

We work with you to create and deliver training programs, for the audience you’ve selected, designed to meet your organization’s needs across a wide variety of topics, but not limited to:

  • Change management.
  • Communications skills.
  • Conducting performance appraisals.
  • Conflict resolution.
  • Critical thinking, how to make the best decision.
  • Customer service.
  • Employee motivation.
  • Feedback for improvement.
  • Family & Medical Leave Act and its implications for managers.
  • Managing staff of different generations; Molding a workforce of Baby Boomers, Generation X and Net Generation employees.
  • Positive employee relations.
  • What it means to be in management.
  • Workplace harassment.